Privacy Policy

At Firestarter Labs, LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information of our users. By using our services, you agree to the practices described in this policy.

1. Business Information

Firestarter Labs, LLC
11595 Pine Canyon Lane, Parker, CO 80138
Email: support@firestarter-labs.com

2. Information We Collect

We collect the following types of information:

Personal Information:

• Name
• Email address
• Address
• Website URL
• Business description
• EIN or Social Security Number
• Credit card information
• Social media login information

Non-Personal Information:

• Anonymous application usage data to improve usability.

Collection Methods:

• Directly from users through forms and account creation.
• Automatically within our application to track user navigation and engagement.

3. How We Use Collected Information

We use your data for the following purposes:

1. Payments:
    
   • To process payments to and from users.

1. Social Media Integration:
    
   • To connect and post to users’ accounts.
   • To pull customer engagement data for reporting purposes.

1. Application Improvement:
    
   • To analyze user navigation within the application and enhance usability.

4. Sharing of Data

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service Providers: For payment processing and operational support.
• Legal Authorities: If required by law to comply with legal obligations.

5. Data Security

We implement industry-standard measures to protect your data, including:

• Encryption of sensitive information.
• Secure servers to store your data.
• Limited access controls for authorized personnel only.

6. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill legal or regulatory obligations.

7. User Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt out of non-essential data collection, such as tracking cookies.

To exercise these rights, contact us at support@firestarter-labs.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Improve the functionality of our application.
• Analyze user behavior to enhance usability.

You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review the policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at support@firestarter-labs.com.